Service and support

Vendor support contacts

Most brands we supply run their own warranty service in New Zealand. Call or email the manufacturer below for warranty repairs and technical help. If you bought from us, we're happy to help first.

Bought from Antipodas or Red Button Tech?

If a product arrives faulty or stops working within 14 days (dead on arrival), contact us first. We'll arrange the return and replacement with our distribution partner.

  1. Email us with your order number, the product and its serial number.
  2. Tell us what's wrong. A photo or short video helps.
  3. We'll reply within one working day with the next step. Please don't send anything back until we've registered the return.

Contact

sales@redbuttontech.co.nz
alfonso@antipodas.co.nz

After 14 days, use the manufacturer's warranty line below. Your consumer rights under the NZ Consumer Guarantees Act are not affected.

Numbers are NZ freephone unless shown otherwise. Contact details are provided by each manufacturer and can change; check the brand's website if a number doesn't connect.